SU

Summit Digital

📍 Charlotte, NC

2.9Based on 269 reviews

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Excellent
21
Great
45
Average
83
Poor
67
Bad
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Customer reviews

Showing 15 of 15 reviews

JA
Jesse AllenVerified
Lubbock, TX
February 12, 2025

Excellent web design

We needed a site in two weeks for a product launch and they delivered early. Quality did not suffer at all.

LS
Lisa SmithVerified
Buffalo, NY
August 9, 2025

Mixed results overall

There were three missed deadlines but the final product is usable. I would not rush to recommend them.

BT
Barbara TaylorVerified
Portland, OR
October 12, 2025

Website broke after launch

The website they built crashes on Safari and loads in 12 seconds. They said it was 'fine on their end' and closed the ticket.

AB
Alexander BennettVerified
Oklahoma City, OK
September 12, 2025

Middle of the road

They are responsive when you chase them but you definitely have to chase them. Results are just average.

DB
Daniel Bennett
Chicago, IL
August 11, 2025

SEO actually got worse

Our Google Ads budget was blown in a week with zero conversions. They set it up wrong and blamed us for the targeting.

BT
Bryan TorresVerified
Chula Vista, CA
March 22, 2025

Acceptable work

The initial pitch was impressive but the actual delivery felt rushed. A lot of placeholder text was left in the final build.

GC
Gary CampbellVerified
Plano, TX
May 21, 2025

Good design, bad support

It is a decent site but I have seen templates that look almost identical for a fraction of the price.

SR
Steven RodriguezVerified
Irvine, CA
June 14, 2025

No follow up at all

Our Google Ads budget was blown in a week with zero conversions. They set it up wrong and blamed us for the targeting.

RJ
Richard JonesVerified
Milwaukee, WI
January 15, 2025

Terrible communication

I signed a 12-month contract and they delivered nothing usable in the first quarter. Now they are holding us hostage for the cancel fee.

WT
Wayne Thomas
Raleigh, NC
August 10, 2025

Responsive and knowledgeable

They built a custom booking system for our clinic that integrates perfectly with our CRM. Patients love how easy it is.

RC
Raymond CoxVerified
St. Louis, MO
June 22, 2025

True professionals

They rebuilt our site from scratch and the conversion rate improved by 40%. The team was communicative and hit every milestone.

VM
Virginia MooreVerified
Madison, WI
June 23, 2025

Ads burned budget with no leads

I have sent twelve emails and left five voicemails. Not a single reply since they took the final payment.

DW
Douglas WatsonVerified
San Jose, CA
February 1, 2025

SEO actually got worse

They subcontracted the work to someone overseas without telling us. The quality was awful and there was no project manager.

CH
Christopher Howard
Aurora, CO
April 19, 2025

Could be better

I liked the designer but the account manager kept changing and I had to re-explain everything every two weeks.

DP
Daniel PerezVerified
Reno, NV
May 20, 2025

Worth every penny

They rebuilt our site from scratch and the conversion rate improved by 40%. The team was communicative and hit every milestone.