PL

Pioneer Launch

📍 Burlington, VT

1.6Based on 123 reviews

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3
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Customer reviews

Showing 13 of 13 reviews

JA
Jacqueline AndersonVerified
Mesa, AZ
June 4, 2025

SEO actually got worse

I paid upfront and they delivered something that looks like a high school project. When I asked for revisions they stopped responding entirely.

RJ
Richard Jimenez
Baltimore, MD
July 28, 2025

Horrible experience

I was charged $4,000 for a 'custom design' that was clearly a $50 template with our logo swapped in. Absolutely shameless.

ST
Stephanie ThompsonVerified
Modesto, CA
February 27, 2025

Very disappointed

The website they built crashes on Safari and loads in 12 seconds. They said it was 'fine on their end' and closed the ticket.

LC
Linda CoxVerified
Colorado Springs, CO
November 3, 2025

Billed for nothing

The project was six weeks late and when it finally arrived half the pages were blank. Unbelievable.

RC
Rachel CooperVerified
Garland, TX
December 6, 2025

No follow up at all

They deleted our old site before the new one was ready and we were offline for four days. No apology, no refund.

PC
Patrick CastilloVerified
Atlanta, GA
March 9, 2025

Horrible experience

Our Google Ads budget was blown in a week with zero conversions. They set it up wrong and blamed us for the targeting.

JP
Jerry PriceVerified
Bakersfield, CA
July 10, 2025

Constant delays

They promised weekly updates. We got two emails in four months, both just saying 'still working on it.'

JM
Jane Myers
Houston, TX
September 18, 2025

Would give zero stars if I could

They promised weekly updates. We got two emails in four months, both just saying 'still working on it.'

SR
Sharon Rodriguez
Aurora, CO
March 6, 2025

Would give zero stars if I could

They deleted our old site before the new one was ready and we were offline for four days. No apology, no refund.

JW
Judith Williams
New York, NY
July 11, 2025

Avoid at all costs

They promised weekly updates. We got two emails in four months, both just saying 'still working on it.'

BE
Billy EdwardsVerified
Atlanta, GA
October 13, 2025

Poor quality work

Three months in and our traffic actually dropped. They refused to explain why and then billed us again. Stay far away.

JS
Joshua SanchezVerified
Spokane, WA
February 10, 2025

Acceptable work

They check all the basic boxes but do not go above and beyond. A perfectly average agency experience.

JF
Janet Foster
Omaha, NE
October 18, 2025

Unprofessional and slow

The branding they created was so bad our customers thought we went out of business. We had to reprint everything.