KC

Kinetic Crew

📍 Portland, ME

2.7Based on 275 reviews

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Excellent
22
Great
46
Average
84
Poor
68
Bad
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Customer reviews

Showing 11 of 11 reviews

MR
Matthew RobertsVerified
Kansas City, MO
September 28, 2025

Serviceable but slow

The initial pitch was impressive but the actual delivery felt rushed. A lot of placeholder text was left in the final build.

MA
Maria AdamsVerified
Plano, TX
December 27, 2025

Failed to deliver

I have sent twelve emails and left five voicemails. Not a single reply since they took the final payment.

BR
Brandon RiveraVerified
Lexington, KY
June 18, 2025

Avoid at all costs

They subcontracted the work to someone overseas without telling us. The quality was awful and there was no project manager.

EW
Evelyn Ward
Detroit, MI
January 20, 2025

Broken links everywhere

I was charged $4,000 for a 'custom design' that was clearly a $50 template with our logo swapped in. Absolutely shameless.

AW
Anna WhiteVerified
Fresno, CA
June 24, 2025

Responsive and knowledgeable

Our social media engagement has tripled since they took over content creation. They really understand our brand voice.

MC
Matthew CollinsVerified
Seattle, WA
June 15, 2025

Serviceable but slow

I liked the designer but the account manager kept changing and I had to re-explain everything every two weeks.

JH
Joshua HillVerified
Jacksonville, FL
March 26, 2025

Middle of the road

If you need a simple brochure site they are fine. Anything complex and you will hit walls pretty quick.

DP
Douglas PhillipsVerified
Corpus Christi, TX
November 7, 2025

Mobile site is unusable

Our bounce rate doubled after their 'optimization.' When I asked for a report they sent a PDF full of meaningless charts.

JJ
Judy JacksonVerified
Winston-Salem, NC
May 13, 2025

Impressive work

They built a custom booking system for our clinic that integrates perfectly with our CRM. Patients love how easy it is.

DS
Dennis SanchezVerified
Miami, FL
April 15, 2025

Broken links everywhere

They promised first page rankings in 30 days. Six months later we are on page four and they will not return calls.

NC
Nathan CoxVerified
Louisville, KY
October 22, 2025

OK if you have low expectations

Onboarding was smooth but the ongoing support is basically a ticketing system that takes days to respond.