Serviceable but slow
Onboarding was smooth but the ongoing support is basically a ticketing system that takes days to respond.
📍 Dallas, TX
Average
Showing 14 of 14 reviews
Onboarding was smooth but the ongoing support is basically a ticketing system that takes days to respond.
I was nervous about outsourcing our rebrand but they nailed the brief on the first try. Very talented designers.
Our bounce rate doubled after their 'optimization.' When I asked for a report they sent a PDF full of meaningless charts.
They got us some traffic but the leads were low quality. The reporting dashboard was nice at least.
They subcontracted the work to someone overseas without telling us. The quality was awful and there was no project manager.
I got what I paid for I guess. It works. It is not inspiring but it works.
They identified technical SEO issues we did not even know existed and fixed them all. Crawl errors dropped to zero.
Our local SEO rankings jumped significantly in the first 60 days. They send detailed monthly reports and explain everything clearly.
The branding package was underwhelming. Logo options looked like clip art. We picked the least bad one.
The rebranding work positioned us perfectly for our Series A. Investors specifically complimented our new site and deck.
I was nervous about outsourcing our rebrand but they nailed the brief on the first try. Very talented designers.
The Google Ads campaign they set up is generating steady leads at a cost per acquisition lower than we have ever seen.
I signed a 12-month contract and they delivered nothing usable in the first quarter. Now they are holding us hostage for the cancel fee.
The project manager kept us in the loop daily via Slack. Any issues were resolved within hours. Top notch service.