H

Helix Labs

📍 Dallas, TX

3.3Based on 123 reviews

Average

Excellent
18
Great
30
Average
39
Poor
22
Bad
14

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Customer reviews

Showing 14 of 14 reviews

SB
Scott BrooksVerified
Chesapeake, VA
April 20, 2025

Serviceable but slow

Onboarding was smooth but the ongoing support is basically a ticketing system that takes days to respond.

JM
Joan Morales
Raleigh, NC
September 7, 2025

True professionals

I was nervous about outsourcing our rebrand but they nailed the brief on the first try. Very talented designers.

EC
Elizabeth Chavez
Anchorage, AK
October 19, 2025

No follow up at all

Our bounce rate doubled after their 'optimization.' When I asked for a report they sent a PDF full of meaningless charts.

RC
Richard ChavezVerified
San Bernardino, CA
July 17, 2025

OK if you have low expectations

They got us some traffic but the leads were low quality. The reporting dashboard was nice at least.

TM
Theresa Morgan
Chandler, AZ
August 15, 2025

Rude and unhelpful

They subcontracted the work to someone overseas without telling us. The quality was awful and there was no project manager.

JN
Jonathan NelsonVerified
New Orleans, LA
March 4, 2025

Good design, bad support

I got what I paid for I guess. It works. It is not inspiring but it works.

KG
Kelly Gomez
Virginia Beach, VA
April 17, 2025

Would hire again

They identified technical SEO issues we did not even know existed and fixed them all. Crawl errors dropped to zero.

RP
Ronald PriceVerified
Oklahoma City, OK
June 3, 2025

Professional team

Our local SEO rankings jumped significantly in the first 60 days. They send detailed monthly reports and explain everything clearly.

TH
Theresa HarrisVerified
Phoenix, AZ
December 19, 2025

Started strong, faded fast

The branding package was underwhelming. Logo options looked like clip art. We picked the least bad one.

ET
Emma TorresVerified
Detroit, MI
June 27, 2025

Professional team

The rebranding work positioned us perfectly for our Series A. Investors specifically complimented our new site and deck.

RM
Ryan MyersVerified
Garland, TX
August 8, 2025

Delivered on time

I was nervous about outsourcing our rebrand but they nailed the brief on the first try. Very talented designers.

DH
Dennis HughesVerified
Tucson, AZ
April 24, 2025

Solid marketing partner

The Google Ads campaign they set up is generating steady leads at a cost per acquisition lower than we have ever seen.

DW
Debra WhiteVerified
Henderson, NV
June 22, 2025

Would give zero stars if I could

I signed a 12-month contract and they delivered nothing usable in the first quarter. Now they are holding us hostage for the cancel fee.

KR
Kathy RichardsonVerified
Tacoma, WA
April 4, 2025

Worth every penny

The project manager kept us in the loop daily via Slack. Any issues were resolved within hours. Top notch service.