Some wins, some losses
If you need a simple brochure site they are fine. Anything complex and you will hit walls pretty quick.
📍 Providence, RI
Poor
Showing 11 of 11 reviews
If you need a simple brochure site they are fine. Anything complex and you will hit walls pretty quick.
Onboarding was smooth but the ongoing support is basically a ticketing system that takes days to respond.
I signed a 12-month contract and they delivered nothing usable in the first quarter. Now they are holding us hostage for the cancel fee.
I was charged $4,000 for a 'custom design' that was clearly a $50 template with our logo swapped in. Absolutely shameless.
Our social media engagement has tripled since they took over content creation. They really understand our brand voice.
They deleted our old site before the new one was ready and we were offline for four days. No apology, no refund.
They promised first page rankings in 30 days. Six months later we are on page four and they will not return calls.
They got us some traffic but the leads were low quality. The reporting dashboard was nice at least.
I paid upfront and they delivered something that looks like a high school project. When I asked for revisions they stopped responding entirely.
The website looks fine but there are a lot of small bugs they never fixed. It took longer than quoted and cost more too.
I got what I paid for I guess. It works. It is not inspiring but it works.