CI

Cipher Interactive

📍 San Antonio, TX

1.6Based on 152 reviews

Bad

Excellent
4
Great
10
Average
22
Poor
45
Bad
71

Filter reviews

Write a review

One review per location, per day.

Your rating:

Customer reviews

Showing 8 of 8 reviews

SP
Shirley PowellVerified
Boston, MA
December 18, 2025

Total scam

I was charged $4,000 for a 'custom design' that was clearly a $50 template with our logo swapped in. Absolutely shameless.

BK
Benjamin KimVerified
Baltimore, MD
July 2, 2025

Customer service is a joke

Three months in and our traffic actually dropped. They refused to explain why and then billed us again. Stay far away.

KM
Kenneth MooreVerified
Baton Rouge, LA
April 22, 2025

Customer service is a joke

I have sent twelve emails and left five voicemails. Not a single reply since they took the final payment.

AS
Amy StewartVerified
Detroit, MI
July 27, 2025

Mobile site is unusable

They subcontracted the work to someone overseas without telling us. The quality was awful and there was no project manager.

DT
Danielle TaylorVerified
Spokane, WA
October 13, 2025

Zero results after 3 months

They promised weekly updates. We got two emails in four months, both just saying 'still working on it.'

MR
Megan RiveraVerified
Jersey City, NJ
August 11, 2025

No follow up at all

They deleted our old site before the new one was ready and we were offline for four days. No apology, no refund.

SK
Shirley King
New Orleans, LA
May 15, 2025

Failed to deliver

They promised first page rankings in 30 days. Six months later we are on page four and they will not return calls.

KH
Keith HughesVerified
Omaha, NE
December 19, 2025

Lost all our data

Our bounce rate doubled after their 'optimization.' When I asked for a report they sent a PDF full of meaningless charts.