CI

Cipher Co

📍 Cleveland, OH

2.9Based on 250 reviews

Poor

Excellent
20
Great
42
Average
76
Poor
62
Bad
50

Filter reviews

Write a review

One review per location, per day.

Your rating:

Customer reviews

Showing 14 of 14 reviews

MM
Michael MurphyVerified
Chandler, AZ
February 13, 2025

Decent but overpriced

Good people but I think they are overbooked. Our project sat untouched for weeks at a time.

CC
Christian CoxVerified
Irving, TX
October 19, 2025

Not bad, not great

Good people but I think they are overbooked. Our project sat untouched for weeks at a time.

NR
Nicholas Roberts
Minneapolis, MN
November 17, 2025

Copy-paste template job

I signed a 12-month contract and they delivered nothing usable in the first quarter. Now they are holding us hostage for the cancel fee.

AW
Aaron WrightVerified
Chandler, AZ
September 2, 2025

Customer service is a joke

Our Google Ads budget was blown in a week with zero conversions. They set it up wrong and blamed us for the targeting.

JS
Joshua StewartVerified
Lincoln, NE
March 15, 2025

Excellent web design

The Google Ads campaign they set up is generating steady leads at a cost per acquisition lower than we have ever seen.

RC
Raymond ClarkVerified
Jersey City, NJ
January 6, 2025

Ads burned budget with no leads

They subcontracted the work to someone overseas without telling us. The quality was awful and there was no project manager.

BR
Betty Reed
Baltimore, MD
September 21, 2025

Lost all our data

I signed a 12-month contract and they delivered nothing usable in the first quarter. Now they are holding us hostage for the cancel fee.

BG
Billy Green
San Antonio, TX
August 20, 2025

Customer service is a joke

Our Google Ads budget was blown in a week with zero conversions. They set it up wrong and blamed us for the targeting.

KB
Kathryn BaileyVerified
Hialeah, FL
June 2, 2025

Could be better

The initial pitch was impressive but the actual delivery felt rushed. A lot of placeholder text was left in the final build.

DM
Dennis Morris
Greensboro, NC
November 16, 2025

Met some expectations, missed others

They are responsive when you chase them but you definitely have to chase them. Results are just average.

RH
Rebecca HillVerified
San Jose, CA
March 11, 2025

Solid marketing partner

The rebranding work positioned us perfectly for our Series A. Investors specifically complimented our new site and deck.

MP
Mary Peterson
Fresno, CA
September 15, 2025

Average experience

If you need a simple brochure site they are fine. Anything complex and you will hit walls pretty quick.

DG
Dennis GutierrezVerified
El Paso, TX
July 10, 2025

Strong ROI

Our social media engagement has tripled since they took over content creation. They really understand our brand voice.

ST
Scott TurnerVerified
Kansas City, MO
November 18, 2025

It was okay, nothing special

SEO improved slightly but not enough to justify the monthly fee. We are probably going to switch soon.